Customer Service Survey

In an effort to measure customer service in the appraisal district, we ask that you take a moment to fill out this survey. We will make every effort to contact you as soon as possible. Please note that certain times, such as May and June, may take a longer response time due to the increased number of calls and contacts we receive. Thank you for participating in our survey.

    Reason for your visit or call:

    Please rate the level of service you received:

    Wait time for assistance:

    Professionalism and helpfulness:

    Knowledge of staff:

    Staff listened to my concerns:

    Staff treated me in a fair manner:

    What did you like the most about the service you received, and how could our service be improved?

    If your visit or call was due to a protest or value question, are you satisfied with your value?
    YesNo

    Would you like someone to contact you regarding the level of service you received?
    YesNo

    Your Full Name:

    Your Email:

    Contact Information
    903-389-5510903-389-5955general.info@freestonecad.org
    Monday - Thursday
    8:00 a.m. - 5:00 p.m.
    Friday
    8:00 a.m. - 4:00 p.m.
    Chief Appraiser
    Bud Black
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